Thursday, August 11, 2016

What Must the Right MRI Service Provider Offer in Order to Earn Your Business?



You take the task of magnetic resonance imaging seriously. After all, the results of the imaging process have a direct impact on future health treatments for your patients. That means the data has to be accurate and complete. In order to keep your machines in top condition, you need to work with the right MRI service provider. Here are some of the types of support that the ideal service will provide.

Original Replacement Parts

Access to original components is always a plus. Over time, your machines will need a new part now and then. Since original replacement parts are in full compliance with the standards used for the parts currently in your machine, you know the quality is there. That’s not necessarily the case when components manufactured by a third party are used. In order to ensure the best results and protect your clients, the service you choose must have access to an ample supply of original parts.
 

Flexible Service Plans

While there is a core group of benefits that everyone in your field wants to lock in, there may be other types of support that you want included. Someone else may prefer a different set of services. When the provider offers more than one type of service plan, that makes it easier to come up with something that is ideal for your needs. Thanks to this approach, you don’t have to pay for anything that you think is unnecessary, but you do have the comfort of knowing your plan covers everything that you consider essential.
 

Remember that your service plan should include provisions for equipment tune-ups, discounts on replacement parts, and special rates for any labor involved. Keep in mind that over the course of a year, the right type of service plan will save a lot of money.

Inspections and Other Forms of Preventive Maintenance

As part of the support, you will want to think about ways to avoid major operational issues with your imaging equipment. One way to do that is to secure some type of plan for preventive maintenance. Working in conjunction with your service plan, it’s possible to arrange for a complete system inspection on a recurring schedule.
 

There’s also the opportunity to lock in a specified number of system checks during the course of the year. Those checks will not be as exhaustive as the complete inspections, but they will ensure the major components are checked regularly. Making use of preventive maintenance means that if a part is showing signs of wear and is likely to break down soon, you can resolve the matter now. That can save you a lot of time and money.
 

Emergency Support

The best MRI service provider will not only show up when an appointment is scheduled weeks in advance. Emergency services that you can call upon at a moment’s notice should also be part of the support. Ask what type of turnaround is involved if a client calls at the start of the business day and reports that a machine will not activate. How long will it take for a technician to arrive on the scene? Knowing that the provider responds quickly is important, since you will already have patients lined up for the day and need to take care of them sooner rather than later.

Take the task of finding the right MRI service provider seriously. Ask plenty of questions and listen closely to the responses. In the best case scenario, you’ll find a provider who will be the ideal partner for many years to come.

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