Thanks to the magnetic
resonance imaging equipment you have on the premises, it’s possible to provide
answers for patients sooner rather than later. In order to ensure the equipment
remains in top condition, it pays to work find the MRI service company that can
provide you with the level of service and supported that you desire. Here are
some points to keep in mind when comparing the offerings of different
companies.
Range of Replacement Parts Offered
Many companies manufacture imaging equipment, but not every service company carries parts that are compatible with all those systems. For you, it’s important the service company you choose always has access to parts that are ideal for your unit. Most will be happy to provide a parts list, allowing you to determine if what they keep in stock is compatible with the system you use. If not, then it’s time to see what a different company can provide.
Service Plans
Do you need a service plan other than the one offered by the manufacturer? There’s a good chance that having a plan through your service company is in your best interests. Ask about plans, and determine if the scope of support offered would be a good fit. For example, does the plan include regular checks and free calibrations? How much would an emergency service call set you back?
Remember that with the service plans offered by some manufacturers, you may pay less up front, but end up paying a lot for help with the upkeep and maintenance. By opting for a plan offered by a provider, you may be able to avoid the higher expense on the back end. This is especially true when the monthly fee associated with that service plan fits neatly into your operating budget, and the agreement provides a number of services for free or at a greatly reduced rate.
Manufacturer Accreditation
As with many types of equipment, it’s important to work with a service company that has received accreditation from at least a few manufacturers. Accreditation lets you know that any technicians who do work on your systems are trained to manage the repairs in line with the standards set by the manufacturer. Ask if the maker of the units you use certifies and accredits the company. If so, it’s worth your time to talk with the representative about what else the service company has to offer.
Industry Reputation
It never hurts to ask around and find out what other medical professionals have to say about a given service company. Does the company have a reputation for responding quickly when help is needed? How about the amount of time it takes to obtain replacement parts and complete the repairs? Are there any hints that the company tends to add on unexpected charges when billing time rolls around? If what you hear is mainly positive, then the company is worth considering.
Remember that your goal is to choose the service company that will help you keep the imaging systems in your practice in the best possible shape. Take a close look at what is available, and never settle for less than what you need. Doing so will ensure that you get the most returns from the original investment, and are always ready to provide support to your patients.
Range of Replacement Parts Offered
Many companies manufacture imaging equipment, but not every service company carries parts that are compatible with all those systems. For you, it’s important the service company you choose always has access to parts that are ideal for your unit. Most will be happy to provide a parts list, allowing you to determine if what they keep in stock is compatible with the system you use. If not, then it’s time to see what a different company can provide.
Service Plans
Do you need a service plan other than the one offered by the manufacturer? There’s a good chance that having a plan through your service company is in your best interests. Ask about plans, and determine if the scope of support offered would be a good fit. For example, does the plan include regular checks and free calibrations? How much would an emergency service call set you back?
Remember that with the service plans offered by some manufacturers, you may pay less up front, but end up paying a lot for help with the upkeep and maintenance. By opting for a plan offered by a provider, you may be able to avoid the higher expense on the back end. This is especially true when the monthly fee associated with that service plan fits neatly into your operating budget, and the agreement provides a number of services for free or at a greatly reduced rate.
Manufacturer Accreditation
As with many types of equipment, it’s important to work with a service company that has received accreditation from at least a few manufacturers. Accreditation lets you know that any technicians who do work on your systems are trained to manage the repairs in line with the standards set by the manufacturer. Ask if the maker of the units you use certifies and accredits the company. If so, it’s worth your time to talk with the representative about what else the service company has to offer.
Industry Reputation
It never hurts to ask around and find out what other medical professionals have to say about a given service company. Does the company have a reputation for responding quickly when help is needed? How about the amount of time it takes to obtain replacement parts and complete the repairs? Are there any hints that the company tends to add on unexpected charges when billing time rolls around? If what you hear is mainly positive, then the company is worth considering.
Remember that your goal is to choose the service company that will help you keep the imaging systems in your practice in the best possible shape. Take a close look at what is available, and never settle for less than what you need. Doing so will ensure that you get the most returns from the original investment, and are always ready to provide support to your patients.
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